Appointments will be spread out to allow physical distancing between patients. it will also allow time for the treatment areas to be disinfected between each appointment. That may also mean less flexibility for scheduling your appointment.
Before your appointment and once again when you arrive at the dental office, your dentist or their staff will ask you questions to see if you have any COVID-19 symptoms. Your temperature may be taken with a touchless thermometer when you arrive for your appointment.
PLEASE stay home if you have flu-like symptoms (fever, cough or difficulty breathing) or have been exposed to someone with COVID-19. Patients who are sick and have an upcoming dental appointment should call their dental office to report symptoms, reschedule or ask about other care options.
You will be asked to wear a mask or face covering while in the office except during treatment.
Dental staff will be wearing more protective gear than normal. Your dentist must ensure that they have the correct personal protective equipment (PPE) before they schedule an in-person appointment.
Plan to come alone. There are exceptions for small children and people who require assistance. If a parent or caregiver is allowed, they will also be subject to all screening measures.
You may be asked to wait outside the dentist’s office and call when you arrive. You’ll be notified when you can enter.
The waiting room will not be open for everyone. Chairs will be spaced two metres apart. There will be no magazines, toys or any other non-essential items in the dental office.
Patients must wash their hands with a 70-90 percent alcohol-based solution, or soap and water when entering and leaving the dentist’s office.
Bathrooms will likely be closed to patients.
Plan to pay by touchless payment, such as credit card or Interac.